Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
H&R Block, Inc. Complaint - Outrageous Charges - Tax Service
H&R Block, Inc. Complaint

H&R Block, Inc. Complaint

ADVERTISEMENT

Outrageous Charges - Tax Service


Last year I switched from an accountant to H & R Block to do my tax return and that of my mother. Although the charge to do the return was about the same, it was easier to get to H & R Block. This year, however, the amount I was charged for my tax return more than doubled and my mothers was $225.00 more than last year. Although my return included rental property income which was not on last year's return, I did not feel that $242.00 more for that one additional piece of work was warranted. I really felt ripped off. Worse yet, there was no difference between my mother's tax return for 2006 and 2007; but the charge to prepare her return for 2007 was $225.00 more than last year. The final slap in the face was the fact that they made the very nice lady who did our returns "clock out" because she had too many hours for that week, she spent 30 minutes of "her own time" going over the returns. I was so angry when I left at the charges for preparing the returns and the fact that they were ripping me off and not even paying her for her time.

Not only will I never return to H & R Block, but I will tell everyone who will listen about their abusive over exorbitant charges. Good word of mouth is great advertising, bad word of mouth much more damaging.

Thank you for listening.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to H&R Block, Inc.
SUBMIT a ticket
for H&R Block, Inc.
WATCH videos
for H&R Block, Inc.
More H&R Block, Inc. Reviews and Complaints MORE reviews and complaints
for H&R Block, Inc.

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


NatashaG says: (9 years ago)
 0
Usually my father-in-law goes to a friend of his to take care of both his and our taxes. This year she was unavaliable so we decided to go to H&R block. Our taxes were extremely simple this year to the point where we could have easily done them ourselves however neither my husband nor I were confident enough to take on the challenge. We sat down with the tax man...honestly a college freshman doing taxes for H&R block to make extra cash. We were in there about 20 minutes when he told us that our fee for getting our taxes done was $300.00! We were completely outraged being that my father-in-law's friend did more work last year for us than he did and only charged us $60.00! What they were proposing we pay was roughly about 10% of our total tax return. My husband just found a job and I am unemployed and looking after our 2 kids both under the age of 7 so we don't have that much money. We thought it was absolutely criminal the amount that they charged us and we called the company to complain. The first woman we talked to had us on hold for about ten minutes so we hung up and waited about a half hour and called again. The next woman that I talked to was extremely rude and condensending towards me. I will never use this service again and will tell others not to go with these crooks in the future. I plan to learn how to do my own taxes next year.



NatashaG says: (9 years ago)
 0
Usually my father-in-law goes to a friend of his to take care of both his and our taxes. This year she was unavaliable so we decided to go to H&R block. Our taxes were extremely simple this year to the point where we could have easily done them ourselves however neither my husband nor I were confident enough to take on the challenge. We sat down with the tax man...honestly a college freshman doing taxes for H&R block to make extra cash. We were in there about 20 minutes when he told us that our fee for getting our taxes done was $300.00! We were completely outraged being that my father-in-law's friend did more work last year for us than he did and only charged us $60.00! What they were proposing we pay was roughly about 10% of our total tax return. My husband just found a job and I am unemployed and looking after our 2 kids both under the age of 7 so we don't have that much money. We thought it was absolutely criminal the amount that they charged us and we called the company to complain. The first woman we talked to had us on hold for about ten minutes so we hung up and waited about a half hour and called again. The next woman that I talked to was extremely rude and condensending towards me. I will never use this service again and will tell others not to go with these crooks in the future. I plan to learn how to do my own taxes next year.




login with Facebook and share your reviews

More H&R Block, Inc. reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team